Performance Analytics - Automated indicators and Formula indicators are not showing any data
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07-04-2025 06:04 AM
Hi Team,
I wanted to calculated "%SLA not breached" in a month.
For this i have created a Indicator Source: SCTASK.SLA.COMPLETED
Then i have created two automated indicators:
1. All not breached SLAs
2. ALL SLAs
Under the above automated indicator i have created a job, which collects data, as of now i kept it "On Demand".
And when i click on the above two automated indicator "Explore indicator" related link after running the job, which is collecting data, it shows like below:
Can anyone help me out on this, where am i lacking to create the indicator?
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07-05-2025 09:58 AM
1. Did you execute the job after adding indicator? If so, check how many inserts happened/Warnings/error
2. If there are no warning/error, check if any record matches the query used in Indicator source and Indicator.
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07-05-2025 11:42 PM
Yes, i executed the job and it shows 60 inserts, collected. No warnings, errors.
Once i preview the indicator source there also data is there. But when i go individual automated indicators there it doesn't show any data once i click on explore, i believe once this indicator works the formula indicator will also work.
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07-05-2025 12:46 PM
@M2A , Check if there is data in the table for last month, also check if job runs successfully without error.
How you going the get the SLA breach from Stage field ?
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07-05-2025 11:47 PM
I ran the job and it executed without error.
From stage = completed i am getting the list of all SLA which is completed.