Performance Analytics - Collect data for dates in future

Blair5
Tera Guru

I want to collect change records that are scheduled for the future. This is the date I want to aggregate by (Planned start date). How would I set up the indicator source? 

7 REPLIES 7

Adam Stout
ServiceNow Employee
ServiceNow Employee

Your indicator source will be normal (planned on today or something similar), your job is where you make this happen.  Set the relative end to a negative number.

-3 months would look forward 3 months from now.  Just be sure to recollect this frequently (daily) since that will reflect changing plans.  Every time you recollect, you'll be getting the latest plans.  If you are looking to benchmark (e.g., hours planned next quarter), it gets a little more complicated with the source since you are not collecting in the future but collecting today looking at the current plan for the future).

Thanks Adam - I didn't know you could run a job in the future like that! Thanks again

I stand corrected, thanks for the info, Adam!