Performance Analytics Dashboard - Opening Cases in Classic View

[Lisa_T]

I've created Performance Analytics dashboards but the cases and reports are opening in the Classic view and not the CSM view.  Will this be solved with the Zurich release?  

[AndersBGS]

Hi @Lisa_T ,

Have you converted the performance analytics dashboard to platform analytics?

[Lisa_T]

Hi @AndersBGS , 

My apologies, I meant to say I created the dashboards in Platform Analytics and not in Performance Analytics. 

[jeffrubinoff]

We are looking at several ways of addressing this in Zurich.