Why average duration is showing in reports as '0'
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-02-2025 09:49 PM
Hi Team,
I am trying to find out average time change_request records took to close.
but it is showing 0 for both "Duration" and Function I created\
can anyone help me in this?
1 REPLY 1
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-02-2025 10:53 PM
If you are using it in PDI, make sure that you do have data for this report.
For example, there might be a case that you dont have any change request closed.