Performance Analytics - job error

[Community Alums]

Hello everyone,

We're trying to figure out why we are getting the following error in one of our job logs (see below). Any ideas?

The message is super vague.

Thanks!!

Error collecting for 20160516 java.lang.NullPointerException

at com.snc.pa.dc.Script.getStringResult(Script.java:90)

at com.snc.pa.dc.Script.getStringListResult(Script.java:98)

at com.snc.pa.dc.Breakdown.getValues(Breakdown.java:54)

at com.snc.pa.dc.Breakdown.getElements(Breakdown.java:46)

at com.snc.pa.dc.DataCollector.map(DataCollector.java:307)

at com.snc.pa.dc.DataCollector.collect(DataCollector.java:175)

at com.snc.pa.dc.DataCollector.collect(DataCollector.java:127)

at com.snc.pa.dc.DataCollector.collect(DataCollector.java:83)

at com.snc.pa.dc.DataCollectorJob.collect(DataCollectorJob.java:138)

at com.snc.pa.dc.DataCollectorJob.collectWithMutex(DataCollectorJob.java:85)

at com.snc.pa.dc.DataCollectorJob.execute(DataCollectorJob.java:71)

at com.glide.schedule.JobExecutor.execute(JobExecutor.java:80)

at com.glide.schedule.GlideScheduleWorker.executeJob(GlideScheduleWorker.java:191)

at com.glide.schedule.GlideScheduleWorker.process(GlideScheduleWorker.java:135)

at com.glide.schedule.GlideScheduleWorker.run(GlideScheduleWorker.java:57)

[tsylte]

Do you know if there was ever a resolution or recommendation for this? I'm looking at a similar problem with some custom PA indicators for PPM. Domain is not an issue however.

[Adam Stout]

Put in a case on HI.  Support needs to look at it.

[Sayali4]

Hello,

I am facing the same issue after configuring domain separation. Did you find any solution on this?

[Slawek_Radziewi]

Try to go through your breakdowns and find them under sys_choices table.

Verify whether they are not created in a specific domain. 

As far as I remember they should be only on global (no domain).

[blanca12]

Could you please copy more lines of the job log? Without this information i can only say that a null pointer exception has occurred, but that doesn't help either. 

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