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Performance Analytics - job error

Community Alums
Not applicable

Hello everyone,

We're trying to figure out why we are getting the following error in one of our job logs (see below). Any ideas?

The message is super vague.

Thanks!!

Error collecting for 20160516 java.lang.NullPointerException

at com.snc.pa.dc.Script.getStringResult(Script.java:90)

at com.snc.pa.dc.Script.getStringListResult(Script.java:98)

at com.snc.pa.dc.Breakdown.getValues(Breakdown.java:54)

at com.snc.pa.dc.Breakdown.getElements(Breakdown.java:46)

at com.snc.pa.dc.DataCollector.map(DataCollector.java:307)

at com.snc.pa.dc.DataCollector.collect(DataCollector.java:175)

at com.snc.pa.dc.DataCollector.collect(DataCollector.java:127)

at com.snc.pa.dc.DataCollector.collect(DataCollector.java:83)

at com.snc.pa.dc.DataCollectorJob.collect(DataCollectorJob.java:138)

at com.snc.pa.dc.DataCollectorJob.collectWithMutex(DataCollectorJob.java:85)

at com.snc.pa.dc.DataCollectorJob.execute(DataCollectorJob.java:71)

at com.glide.schedule.JobExecutor.execute(JobExecutor.java:80)

at com.glide.schedule.GlideScheduleWorker.executeJob(GlideScheduleWorker.java:191)

at com.glide.schedule.GlideScheduleWorker.process(GlideScheduleWorker.java:135)

at com.glide.schedule.GlideScheduleWorker.run(GlideScheduleWorker.java:57)

15 REPLIES 15

Unexpected exception occurred java.lang.NullPointerException

at com.snc.pa.dc.Breakdown.buildDimensions (Breakdown.java:47)

at com.snc.pa.dc.DataCollector.buildBreakdown (DataCollector.java:983)

at com.snc.pa.dc.DataCollector.addBreakdownToIndicator (DataCollector.java:972)

at com.snc.pa.dc.DataCollector.loadDefinitions (DataCollector.java:926)

at com.snc.pa.dc.DataCollector. <init> (DataCollector.java:138)

at com.snc.pa.dc.DataCollector. <init> (DataCollector.java:143)

at com.snc.pa.dc.DataCollector. <init> (DataCollector.java:148)

at com.snc.pa.dc.DataCollectorJob.collect (DataCollectorJob.java:280)

at com.snc.pa.dc.DataCollectorJob.collectWithMutex (DataCollectorJob.java:217)

at com.snc.pa.dc.DataCollectorJob.execute (DataCollectorJob.java:202)

at com.glide.schedule.JobExecutor.lambda $ executeJob $ 0 (JobExecutor.java:108)

at com.glide.schedule.JobExecutor.executeJob (JobExecutor.java:111)

at com.glide.schedule.JobExecutor.execute (JobExecutor.java:95)

at com.glide.schedule_v2.SchedulerWorkerThread.executeJob (SchedulerWorkerThread.java:329)

at com.glide.schedule_v2.SchedulerWorkerThread.lambda $ process $ 0 (SchedulerWorkerThread.java:192)

at com.glide.worker.TransactionalWorkerThread.executeInTransaction (TransactionalWorkerThread.java:35)

at com.glide.schedule_v2.SchedulerWorkerThread.process (SchedulerWorkerThread.java:192)

at com.glide.schedule_v2.SchedulerWorkerThread.run (SchedulerWorkerThread.java:100)

 

 

AFter moving domain configuration, all jobs are running with this error