Performance Analytics - Migration Center - Users lost edit access

RicardoP3320521
Tera Contributor

We were accessing the Migration Center and clicked on Start moving.

Once we did that, all our users lost access to edit their dashboards and reports, even though we never activate the migration.

Any ideas how to revert this access lost?

Users now see this:

image (28).png

1 REPLY 1

Jennifer Metz
Giga Guru

Hello @RicardoP3320521,

 

It has been awhile since I worked with a migration, but if I remember correctly, the migration marks all the old dashboards as inactive.

 

See if you can rollback the migrated dashboard by following the instructions here. If that doesn't work, then go to the dashboard table and see if you are able to make the dashboards active again. I think the table is pa_dashboards.list.

 

I hope this help!  

 

Jennifer Metz
Sr. ServiceNow Developer | Infosys