Platform analytics cascading filter

OkbaS
Tera Contributor

Hi everyone,

 

I am trying to configure a Cascading Filter (Region > Country) on a Platform Analytics dashboard (Yokohama/Zurich release), but I'm stuck with a configuration issue.

The Problem: Even though I have configured my Filter Elements (Pills) for both Region and Country, the "Follow other filters" section remains empty. Additionally, I see a message at the bottom stating: "7 filter(s) cannot be followed".

 

My Setup:

  • Parent Filter: Table Incident, Field region

  • Child Filter: Table Incident, Field country.

Any guidance on how to make the filters visible in the "Directly connected filters" list would be greatly appreciated.

 

Thanks in advance!

2 REPLIES 2

venori26
Tera Contributor

did you get any help with this? I am facing an issue something similar. theory says if we fields are related to each other in a many to many relation, there needs to be a common m2m table..in your case it should be straight forward

jeffrubinoff
ServiceNow Employee

I don't know if the fields you listed are the target source or the data to filter.