How to bring approval record fields and RITM variable on list view of a report.
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2 hours ago
I want to create a report where I want to have the RITM record fields, RITM variables values and the approval record fields on the list view of the the report.
I know we can create a database view to join the approval table and RITM table. But I am encountering the problem that I am not able to pull in the variables on the list view. The variable object is not available to be selected when using the database view.
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2 hours ago
Hi @ArshjotS
It seems whatever database view you have created that is malformed ,thats why you were not getting correct result.
1)Refer : Showing RITM variable, in the list view of a report that is referencing sysapproval_approver table
| Table | Order | Variable prefix | Where clause |
| sc_item_option_mtom | 100 | mtom | |
| sc_item_option | 200 | op | op_sys_id=mtom_sc_item_option |
| sc_req_item | 300 | ritm | ritm_sys_id=mtom_request_item |
| sysapproval_approver | 400 | app | app_document_id=ritm_sys_id |
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti