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Platform Analytics Dasboard Library (Zurich) layout is updated ... help with filtering Table view

Sherwin G
Tera Expert

Hi,

 

We have just upgraded our NONPROD instance of ServiceNow to Zurich release and I noticed that the Dashboard Library has changed. Instead of the Card view, it is now showing as Table List view.

SherwinG_0-1771202824824.png

 

We would like to override the filter condition for all users in the system. We are looking to show only:

  • Active = true
  • UI version = Next Experience
1 ACCEPTED SOLUTION

CalNeave
Mega Expert

Hi Sherwin, exact same boat - looking in UI builder, it looks like the component for this page is fairly black box code that we can't mess with.

 

There is the possibility to add a filter to context.props.filter but I can't see what syntax is required for that.

 

Probably raise an Idea and raise a support ticket to flag the idea to the platform analytics team. I'd upvote it!

View solution in original post

3 REPLIES 3

CalNeave
Mega Expert

Hi Sherwin, if you're trying to filter out pa_dashboards ("old style core UI" dashboards) the good news is that they aren't in that widget, as it's pointed to the par_dashboard table.

 

If you want to change Platform Analytics, it's a workspace in UI builder called platform analytics workspace, but bear in mind that if you change pages, they could stop working as expected after future upgrades.

After migration, both old and new will be in there. Old is just inactive. They changed this when they decided to not go with a mandatory migration. This dashboard will show you both old and new.


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark

CalNeave
Mega Expert

Hi Sherwin, exact same boat - looking in UI builder, it looks like the component for this page is fairly black box code that we can't mess with.

 

There is the possibility to add a filter to context.props.filter but I can't see what syntax is required for that.

 

Probably raise an Idea and raise a support ticket to flag the idea to the platform analytics team. I'd upvote it!