Platform Analytics - Data Visualization - Drill Down to Chart Not Working

[JustinF77436027]

Hi,

I have been running into an issue where I have setup in the visualization designer my vertical bar graph however when I click on my graph its not loading up the subsequent drill down to chart but it does show the drilldown when I hover over it.

Currently on both the visualization and the drill down I have the following settings enabled

Enable Drill Down is True

Allow Chart Interaction is True

Chart Interaction Action - Drill down to Chart on the graph and on the drilldown 1 I have the action as Go to Data View.

Any help with this would be appreciated.  Thank you

[martapenzo]

Could you specify which version you have? @Maks 
Thanks

[Maks]

Data Visualization plugin (sn_par_vis_base) 25.3.4

ServiceNow version Washington DC Patch7a

[jhonel]

When implementing data visualization features in platform analytics, a common issue arises when the drill-down functionality to explore detailed chart data is not working as expected. This problem can occur due to several reasons, such as incorrect configurations, incompatible data hierarchies, or errors in event handling within the visualization library. To address this, ensure the drill-down feature is correctly enabled and mapped of WDROYO Auto Insurance to the appropriate data sets.

[vishnumaaya]

Hi Justin,

I am trying to create a drill down report in Platform analytics report. I do not find any document for this .if you can please help me with the navigation or step by step procedure. 

I would be grateful. 

Thank you so much in Advance. 

[vishnumaaya]

Any videos or docs that can help as well if you can share I would be really grateful.