Platform Analytics - Data Visualization - Drill Down to Chart Not Working

[JustinF77436027]

Hi,

I have been running into an issue where I have setup in the visualization designer my vertical bar graph however when I click on my graph its not loading up the subsequent drill down to chart but it does show the drilldown when I hover over it.

Currently on both the visualization and the drill down I have the following settings enabled

Enable Drill Down is True

Allow Chart Interaction is True

Chart Interaction Action - Drill down to Chart on the graph and on the drilldown 1 I have the action as Go to Data View.

Any help with this would be appreciated.  Thank you

[vishnumaaya]

Hi,

Not able to drill down from single score report to vertical bar report in platform analytics. Help?

Thanks,

Vaishnavi

[dcrdobaemp]

Any updates on this topic?
My case is similar. I can create charts, for example, pie charts and navigate to the list without any problems. The moment I add the drilldown feature, interaction with the chart stops working.

Thanks,

Diego

[martapenzo]

Hi @dcrdobaemp ,
please raise a support case and we will be able to check on the instance the configurations. Thanks!

[dcrdobaemp]

The problem isn't related to my personal instance, but to other instances. If it helps, this is the version of Data Visualization where "Drill Down" works:

sn_par_vis_base Version: 25.3.4 | Installed On: Jul 7, 2023

and this one where it doesn't:

sn_par_vis_base Version: 24.1.12 | Installed On: Jul 7, 2023

Currently I cannot open a case from the original instance, however I will do so in the future.

Thanks anyway,
Diego