Platform analytics filter on multiple tables
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‎02-06-2025 02:31 AM - edited ‎02-06-2025 06:32 AM
I'm creating a dashboard for authors to filter their articles easily. I wanted to add a list that shows the ratings on their articles, but I cannot get the filter to work on the kb_feedback table. The filter works for the list and visualizations of elements that have the same source table. But the source table of the element marked with red is the kb_feedback table.
Would it be possible to do this while using the same filter? Or do I need to create a new filter with the same source table?
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‎04-24-2025 05:57 AM
Hi @Absolomx did you find an answer to this? I'm facing the same problem.
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‎04-24-2025 06:19 AM
@Ollie12 Unfortunately not. I have given up on it until now..
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‎04-24-2025 09:07 AM
@Absolomx I believe I've found the solution. When adding the filter to a Platform Analytics dashboard, select the "Filter source" as the field you want to filter by, such as support group. Then, in the "Data to filter" section, you can include multiple tables like change, incident, problem, etc.
As long as you select a "Filter source" that is universal across all the chosen tables, it should work.
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‎04-24-2025 09:12 AM
I believe I've found the solution. When adding the filter to a Platform Analytics dashboard, select the "Filter source" as the field you want to filter by, such as support group. Then, in the "Data to filter" section, you can include multiple tables like change, incident, problem, etc.
As long as you select a "Filter source" that is universal across all the chosen tables, it should work.