Platform Analytics - Filters not getting applied for my dashboard

SuprajaG7798595
Kilo Contributor

‎10-29-2025 01:19 PM

I have created a dashboard for top 10 tags in platform analytics. I pulled from Fact table label_entry. I can see top 10 tags but now i want to have a dropdown called Assigned to field so i can see the individual tags. I tried many ways to apply the filter but I'm unable to fix. I would really appreciate your inputs. This is my first report in Platform analytics please assist me.

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Cheikh Ahmadou
Kilo Sage

‎10-30-2025 02:46 AM - edited ‎10-30-2025 02:47 AM

HI @SuprajaG7798595 
Your filter is pointing to User table and you’re trying to map it to the Assigned_to field of Incident.

The issue:
Your label_entry table doesn’t have a direct link to the Assigned to field (in Incident), so the filter has no way to join or “apply” it.

If your data source = label_entry,
then your filter source also needs to be label_entry.assigned_to, not user.sys_id or incident.assigned_to

Regards,
Cheikh

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SuprajaG7798595
Kilo Contributor
In response to Cheikh Ahmadou

‎11-05-2025 08:19 AM

Hi @Cheikh Ahmadou  ,

 

Thanks for your response. 

I have created different database view. Joined incident, label entry and Tags. That worked out.

 

Thanks again for your response!

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