Platform analytics Formula indicator to calculate previous month vs current month open incidents
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56m ago
Hi Team,
I am working on a platform analytics dashboard and would like to display the variation between the previous month's open incidents count and the current month's open incidents count in a bar chart.
My Requirement is
Previous month open incidents-current month open incidents
Questions:
Has anyone implemented a similar requirement?
Could you please advise:
1.Which formula indicator method should be used
2.Are there any best practices for displaying this variation in a bar chart widget?
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42m ago
I don't understand why you are trying to do something so tortuous instead of just having a monthly count of open incidents and showing it on a line chart.
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15m ago
Thanks for your response.
The requirement is not to show the monthly trend of open incidents. Instead, I need to display the month-over-month variation as a separate metric on the dashboard.
For example:
Previous Month Open Incidents = 120
Current Month Open Incidents = 100
Variation = 120 - 100 = 20
The goal is to show this increase/decrease value in a bar chart widget rather than displaying the monthly counts themselves.