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Platform analytics Formula indicator to calculate previous month vs current month open incidents

Deebika
Tera Contributor

Hi Team,

 

I am working on a platform analytics dashboard and would like to display the variation between the previous month's open incidents count and the current month's open incidents count in a bar chart.

 

My Requirement is 

 

Previous month open incidents-current month open incidents

 

Questions:

Has anyone implemented a similar requirement?

 

Could you please advise:

1.Which formula indicator method should be used

2.Are there any best practices for displaying this variation in a bar chart widget?

 

 

1 REPLY 1

jeffrubinoff
ServiceNow Employee

I don't understand why you are trying to do something so tortuous instead of just having a monthly count of open incidents and showing it on a line chart.