Platform Analytics - Maximum Rows Default
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02-11-2025 05:32 AM
I switched to platform analytics and made a List - simple visualization type data visualization. I left the "Maximum Rows" blank, thinking it would display all data or at least display all data and then have the same page options as the old report would have had. Instead, I get 5 records and a "View All" option.
Will I need to always set the maximum rows or is there a system property that changes how this works for displaying records?
I am on Xanadu - patch 4a
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08-12-2025 06:07 PM
Hi Andrew, did you make any progress with this issue? I'm having the same issue. Note, I am currently on Xanadu.
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08-12-2025 06:55 PM
There is no limit on the maximum rows value but recommendation is to be practical and not go for more than 100 as higher number could impact performance. When you increase the row count to higher number, you can notice the UI lag and time it takes to load or navigate the list.
You can use 'additional filter', 'group by' and 'view all' options to fine tune the requirements. I have tested row count up to 5000 and it works fine except for lags & performance issues.
Thanks,
Bhuvan
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10-08-2025 08:51 AM
This doc page:
https://www.servicenow.com/docs/bundle/xanadu-platform-user-interface/page/administer/navigation-and...
explains many User Preference Settings, including "rowcount".
Many can be modified by the user, including the rowcount, according to the explanation.
However, I cannot find any "UI" way for the user to update the rowcount value.
My guess that the user can change the rowcount value only directly in the table.
If this is correct, than it should be possible to limit the access to the table for the users. This will make the setting here a system setting.
Hope it helps
Flavio
