Platform Analytics Migration - Scope of Core UI Reports/Dashboards - Editable or View only?
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04-06-2026 01:01 PM
Hi there,
I’m currently developing internal end user documentation for Platform Analytics in preparation for our upcoming instance upgrade to Australia.
From my understanding, Core UI reports and dashboards will remain accessible and will be incorporated into the unified libraries until 2027. Can anyone clarify/confirm whether these Core UI reports and dashboards will continue to be editable, or if they will be view only?
Additionally, will regular users with back end permissions still be able to create Core UI reports and dashboards through 2027?
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04-06-2026 10:16 PM
Hi @isu
Starting with the Australia release, new reports or dashboards can no longer be created in the classic UI.
- Core UI Reporting & Dashboards are deprecated → Use Platform Analytics instead.
- Starting with the Australia release (Mar 2026) → You can view old dashboards—but not create or edit them anymore.
- The Platform Analytics Migration Center is already available to help you migrate.
- Migration requires planning, cleanup, testing, review, and recreation.
Refer: Analytics, Intelligence, and Reporting release notes
https://www.frox.ch/en/newsroom/blog-articles/servicenow-platform-analytics-reports-dashboard/
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04-10-2026 10:29 AM
@isu,
I found this SN post to be very helpful:
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1578131#faq
However, I have the same question about when the permissions will change in the future.
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15 hours ago
Hi - There is blog where it did mentioned that "Based on customer feedback requesting additional transition time, we have extended this timeline — new Core UI content creation will remain available through the end of 2027, regardless of release family. While you may continue to create Core UI content, it is unsupported starting with Australia."
Here is the ServiceNow blog. Hope this helps.
