Platform Analytics - Multiple breakdown value not showing data for KPI Details

[NguyenB]

Greetings Everyone,

I'm new to PA and facing an obstacle while working on a requirement. To be brief: I have an indicator that tracks, on a daily basis, the number of search events where results were returned but the user did not click on any of them. I created a breakdown called Market, which filters search events by the user’s market (since each search event is linked to the user who conducted the search).

In the KPI Details of that indicator, under the filter section, I expanded the "Market" filter and started choosing values to filter. When I select two values (e.g., Switzerland and Germany), only Switzerland’s data is displayed. However, if I select just one of them individually, the data shows normally. This behavior occurs with almost all filter values. Some pairs did show all the data.

So I’d like to ask if anyone has any guess about this behavior. Could it be related to the data, the configuration, or is it an expected limitation/behavior of Platform Analytics breakdowns?

Thanks!

[NguyenB]

Hi @Bhuvan  

Thank you for the information. I’ll review it as soon as possible and let you know.
I posted this during my night time, so apologies for the late response.

Thanks!
Khanh Nguyen