Platform Analytics needs license?

[jordimsant]

I am studying for my CIS Platform Analytics Exam and I have noticed that anywhere talks if Platform Analytics needs license or not. Platform Analytics needs payment to install? In case there are features free and features for payment, can anybody tell me which are those features? Thanks in advanced!

[luffy3478]

Platform analytics is for free. which is replacing the existing reporting and dashboards

[AndersBGS]

Hi @jordimsant ,

No, platform analytics is part of the baseline when utilizing ServiceNow. Only performance analytics which is on-top of platform analytics will have additional cost. 

[jordimsant]

And how can I distinguish what will be on payment and what will be baseline? Where can I find the feature that are part of platform analytics and the ones part of Performance Analytics?

[AndersBGS]

Hi @jordimsant ,

Best solution here is the ServiceNow Docs or a dialogue with your account representative.