Platform Analytics needs license?

jordimsant
Tera Guru

I am studying for my CIS Platform Analytics Exam and I have noticed that anywhere talks if Platform Analytics needs license or not. Platform Analytics needs payment to install? In case there are features free and features for payment, can anybody tell me which are those features? Thanks in advanced!

5 REPLIES 5

luffy3478
Tera Guru

Platform analytics is for free. which is replacing the existing reporting and dashboards

AndersBGS
Tera Patron
Tera Patron

Hi @jordimsant ,

 

No, platform analytics is part of the baseline when utilizing ServiceNow. Only performance analytics which is on-top of platform analytics will have additional cost. 

 

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Anders

Rising star 2024
MVP 2025
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And how can I distinguish what will be on payment and what will be baseline? Where can I find the feature that are part of platform analytics and the ones part of Performance Analytics?

Hi @jordimsant ,

 

Best solution here is the ServiceNow Docs or a dialogue with your account representative. 

 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/