Platform Analytics Open in New Tab Blocked

Wayne Gumbley
Tera Contributor

We are at the beginning of building out our migration plan from Core UI dashboards and reporting to Platform Analytics and during validation of functionality I have found that when right-clicking a reference within a visualization and selecting to Open in New Tab the tab opens as "about:blank#blocked".

WayneGumbley_1-1730389418643.png

 

WayneGumbley_2-1730389458301.png

 

The same actions from Core UI works fine.

 

Has anyone encountered the same issue and know how to resolve it please?

 

1 ACCEPTED SOLUTION

@Wayne Gumbley You should be able to right-click or command/control click and open a new tab, we have supported the functionality from Xanadu for all the visualization types.

View solution in original post

20 REPLIES 20

martapenzo
ServiceNow Employee
ServiceNow Employee

Hi @Adam43 ,
I would suggest to raise a support case to make sure we have access to your instance and understand which is the cause of the issue. Thank you

KB
Tera Contributor

This also is happening on simple list element on Zurich patch 3 when clicking the bottom left "view-all" hyperlink. It goes to an "about blocked" tab.

martapenzo
ServiceNow Employee
ServiceNow Employee

Hi @KB,
we are not using the Simple List component in Dashboard inline editor in Zurich, are you using that component in a UI Builder page and that is were you see still the issue?

If you are in Dashboard, this should not be happening, so please raise a case.

KB
Tera Contributor

Yes this is in Dashboard, not UI builder.

Wonder if anyone else has experienced this issue for simple lists - with clicking view all link and not working correctly to a new tab. Also if you right click the "View all" and new tab option, it goes to about-block error for a new tab.

We're on Yokohama. Same issue, and it's not just simple lists - pivot tables behave the same way.

 

I've just done some testing in a Zurich PDI and it looks like they've fixed it for links to individual records in List visualizations, but NOT the View All link, and not Pivot tables.