Platform Analytics Task won't validate

[JnY000055]

I've went through all the steps for "Platform Analytics Task  (Content)" in the "Welcome to ServiceNow" more than a few times already and have looked at other community posts for help, but not solution has worked so far.

Some things I have tried:

• Doing the exercise while as an admin and also when impersonating as a user.
• Tried different names for the dashboard as per the recommendations of several community posts.
• Redid past exercises and then redoing this exercise.

The area noted with red as the changes to the Dashboard name I've done as per the exercise (step 10) and the name recommendation of community posts.

Areas highlighted in green are the results of the exercise steps 6 and 7.

[Dr Atul G- LNG]

Sometimes it can be an instance issue as well, so wait for some time and test it again tomorrow

[Dinesh_Now]

Hello.


MAy be u can refer below query similar to as yours,

https://www.servicenow.com/community/servicenow-studio-forum/unable-to-validate-platform-analytics-t...

https://www.servicenow.com/community/training-and-certifications/need-help-with-platform-analytics-t...

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.

[CN-L]

Hi @JnY000055,

Just to check - have you also updated the Chart name via the 'Details' panel as outlined in step 7? See screenshot below for reference:

This step seems to catch people out and your screenshot only shows that you've updated the Chart title as per step 6.

[CN-L]

I've spotted a couple of recent posts about this so I've just published [Lab Validation Notes] Welcome to ServiceNow (Zurich): Platform Analytics - let me know if this helps or if you need any further assistance?