Platform Analytics vs Legacy Reports / Dashboards

JoeD99
Giga Contributor

Hi -

We've been making dashboards via the legacy method.

 

Will older methods of making reports and dashboards continue to be supported?  If so, for how long?  

 

Just trying to get some idea of when (or if) we should switch over to Platform Analytics vs the method we have been using.

4 REPLIES 4

Mark Manders
Mega Patron

You don't have a choice. With Zurich everything will be migrated, whether you are ready or not.


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark

Sarfraz Nawaz
Tera Expert

@JoeD99  As ServiceNow has mandated the migration by Q2 2025 (i guess), There is a migration Centre made available to safely migrate the existing ones. 

Append the following to your instance URL and got to migration Centre. 

 /now/platform-analytics-workspace/migration-center

@Sarfraz Nawaz Can you please make sure you are sharing correct information? Zurich won't be released before end of Q3'25 and that's the mandatory migration. So if you are on the Yokohama release at that moment, you will have until the new 'A'-release, because migration happens with Zurich or later.
Q2'25 is in no way the deadline for mandatory migration.

 

Next to that: Washington has the Migration tool. So telling some one that there is a migration tool available without knowing the ServiceNow version their instance is running on, can cause confusion.


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark

Thanks Mark.  If one is on Xanadu, skip Yokohama and goes to Zurich will all the classic Dashboards and reports be migrated to Platform Analytics during the version upgrade?