Platform Analytics
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-16-2024 10:05 PM
Hi,
recently we have upgraded to washington D.C, and while testing platform analytics visualisations, dashboard data is redirecting to '/now/nav/ui/home' instead of data records.
Any idea how can we resolve this..
when i click on score - it redirects to
can someone help me to resolve this issue.
Thanks in advance!!!
- Labels:
-
Performance Analytics

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-03-2024 10:44 AM
Hello! I don't know how to resolve your issue, really, but I believe the Platform Analytics workspace was deprecated in Washington and moved to the menu. I don't know whether that has anything to do with the issue, but you could try accessing the visualizations/dashboards from the menu and see if it works?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-03-2024 01:46 AM
Hi soumya,
Recently our instance also got upgraded to Xanadu and still the data records are pushing us to native UI instead of opening the list in the Workspace. Have you solved the issue for the redirection?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-03-2024 02:07 AM
HI Soumya,
This is the right menu for Platform Analytics (screenshot for Washington PDI)
URL -> /now/platform-analytics-workspace/dashboard-library
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-05-2025 04:06 AM
Hi Soumya ,
Same Issue , Did you manage to find an answer ?