power bi vs servicenow for reports

Maharshi Chatte · ‎02-13-2021

Hi,

Which platform is better to create reports for multiple data fields - Service now or powerbi ?

Regards,

Maharshi

Ardith · ‎02-16-2021

Servicenow:-

Cloude data and services is simply awesome. The best thing is its also supports to integrate autoCAD as well. Building Dashboard for Customers is very easy and able to support Users with Customer Support is awesome. Tickets will be auto generated and assigned and able to track the progress easily. Very disappointed with customer support, we had to wait 2 to 3 days for a response.

Power Bi:-

Power Bi has revolutionized the BI industry, it is the best too in self-service BI. I have been using it for more than two years and it helps me in finding great insights about our business. Personally, I have some trouble with the SQL. I get a tad bit confused on some of the tables to use but that is more personal human error PrepaidCardStatus

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Anna Odrynska · ‎12-01-2023

Hi @Maharshi Chatte

Take a look at this documentation: https://aserve.atlassian.net/wiki/spaces/PBISN/pages/2825355288/Best+Practices+for+Power+BI+ServiceN...

It describes the challenges a lot.

Anna