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Predictive intelligence for string output fields

Vedavalli
Mega Sage

Hi 
Using classification solution i want to predict for short description(this will be output field) but for selecting output field as short description is not showing and i can't see string fields in output field.

Vedavalli_0-1780379644959.png

how to get string fields in output field?
in one kb article by SN they mentioned we can predict for string fields please find the below article:
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0781894

1 REPLY 1

Tanushree Maiti
Tera Patron

Hi @Vedavalli 

 

Refer  Predictive Intelligence FAQ: Predictive Intelligence FAQ

 

:Q:For classification solutions, which types of fields can be used as outputs? 
Similar to inputs, you can select any field available on the table. However, ServiceNow recommends using a string or a choice field with a finite set of possible values."

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti