Reference variables are not visible under GroupBy in platform analytics

Keerthimeda
Tera Contributor

Hi All,

 

I am unable to group by reference type variables in platform analytics when I am selecting verical/Horizontal bar chart types. This worked in Xanadu version but now it is not working. If anyone else has run into this issue or if you have any solution just post here.

Keerthimeda_0-1765864491092.png

 

4 REPLIES 4

lpruit2
Mega Sage

Greetings all. Wanting to follow-up on this request as I am experiencing a very similar issue. The only Variable type that I AM able to group by is a Select Box type. I've tried adjusting the Record Producer attribute but have not had any success so far. Has anybody else experienced this issue and/or know of a solution? Thanks to all for their time. 

Hi,

Adding to the above use case. Even I am not able to fetch the reference field from the variables in(sc_req_item) table. is this a bug or issue with PA premium plugin.

let me know if anyone find a way to this issue.

martapenzo
ServiceNow Employee

We are now working on a solutions that will give you the capability to select any variable type in the group by.
We expect to be able to backport the solutions to YP13, ZP9, AP2 (safe harbor) with Store changes available from May/June timeframe across the supported releases.

KB
Tera Contributor

Another "bug" on this adventure is that you can sometimes select the middle -> between the greyed data fields and it will allow the first greyed field to be chosen. Even if that field is not selectable.