Rendering a ServiceNow Dashboard in Teams

Community Alums
Not applicable

When I was at my past employer, I used Teams and the Website tab to import a dashboard into teams.  It doesn't appear to work anymore on trial.   Has anyone had luck rendering a ServiceNow dashboard within Teams using the website or other method?  

 

 

Yes, I can click open in browser and it works but that isn't what I am being asked to do.  

Scheuvront_0-1723658418508.png

 

3 REPLIES 3

Slava Savitsky
Giga Sage

It seems that ServiceNow needs to be added to the list of trusted sites for MS Teams. This requires configuration on MS Teams side, not ServiceNow.

Community Alums
Not applicable

We identified it's a team's issue.  It works in the older version of teams but not the newer version.  

Tsura Andreeva
Mega Sage

There is integration between Microsoft Teams and Servicenow that needs to happen before you can view dashboards in Teams.

https://www.youtube.com/watch?v=oLqZav4eZfc

In this webinar, we'll guide you through the process of connecting ServiceNow with Microsoft Teams, providing a hands-on demo of the setup. We'll also cover best practices for integrating key ServiceNow products like Employee Center, Virtual Agent, and more with Microsoft Teams to enhance ...