Rendering a ServiceNow Dashboard in Teams
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08-14-2024 11:01 AM
When I was at my past employer, I used Teams and the Website tab to import a dashboard into teams. It doesn't appear to work anymore on trial. Has anyone had luck rendering a ServiceNow dashboard within Teams using the website or other method?
Yes, I can click open in browser and it works but that isn't what I am being asked to do.
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08-14-2024 12:00 PM
It seems that ServiceNow needs to be added to the list of trusted sites for MS Teams. This requires configuration on MS Teams side, not ServiceNow.
Blog: https://sys.properties | Telegram: https://t.me/sys_properties | LinkedIn: https://www.linkedin.com/in/slava-savitsky/
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08-14-2024 12:46 PM
We identified it's a team's issue. It works in the older version of teams but not the newer version.
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08-19-2024 08:31 AM
There is integration between Microsoft Teams and Servicenow that needs to happen before you can view dashboards in Teams.