We've updated the ServiceNow Community Code of Conduct, adding guidelines around AI usage, professionalism, and content violations. Read more

Rendering a ServiceNow Dashboard in Teams

Not applicable

‎08-14-2024 11:01 AM

When I was at my past employer, I used Teams and the Website tab to import a dashboard into teams.  It doesn't appear to work anymore on trial.   Has anyone had luck rendering a ServiceNow dashboard within Teams using the website or other method?  

 

 

Yes, I can click open in browser and it works but that isn't what I am being asked to do.  

Scheuvront_0-1723658418508.png

 

0 Helpfuls
  • 1,070 Views
3 REPLIES 3

Slava Savitsky
Giga Sage

‎08-14-2024 12:00 PM

It seems that ServiceNow needs to be added to the list of trusted sites for MS Teams. This requires configuration on MS Teams side, not ServiceNow.


Blog: https://sys.properties | Telegram: https://t.me/sys_properties | LinkedIn: https://www.linkedin.com/in/slava-savitsky/
0 Helpfuls

Not applicable

‎08-14-2024 12:46 PM

We identified it's a team's issue.  It works in the older version of teams but not the newer version.  

Tsura Andreeva
Mega Sage

‎08-19-2024 08:31 AM

There is integration between Microsoft Teams and Servicenow that needs to happen before you can view dashboards in Teams.

https://www.youtube.com/watch?v=oLqZav4eZfc

ServiceNow Microsoft Teams Integration | MS Teams Spoke
ServiceNow Microsoft Teams Integration | MS Teams Spoke
youtube.com/watch?v=oLqZav4eZfc
Post a message in MS Teams from ServiceNow! In this simple video we use ServiceNow flow designer and an action from the Microsoft teams spoke to post a message to a teams channel when an incident is assigned to a defined group. We do all the above on Quebec instance (yes..Quebec :)). Points to ...
0 Helpfuls