Report on Email Notifications

VinyaP
Tera Contributor

Hi Team,

 

Can anyone guide here,

I am trying to create a report on email notification table for change notifications where conditions Type is Normal, Standard or emergency.

 

3 REPLIES 3

nayanmule
Tera Guru

Hello @VinyaP  ,

 

Are you saying that you need a report for all the notifications that go through the Change Request table ? 

 

Regards,

Nayan

VinyaP
Tera Contributor

Hi @nayanmule 

Yes but based on conditions where type is standard, Normal.

Well there's no real solid way to retrieve a report based on just one condition of type like that .

But you can try something like this on the notification table to filter out based on type in the conditons.

 

nayanmule_0-1766387941095.png

then you can export the xml of it. 

If you want to create a separete report which would run daily, weekly , you can always make the use of Servicenow Report and have a customized report.

 

If my response has helped you, Kindly mark it as helpful and accept as solution.

Regards,

Nayan