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‎08-02-2024 12:44 AM
If there is at least one closed change task, it will be included in the results, regardless of any remaining open change tasks for the same change request. However, I need to retrieve all change request tickets only when all change tasks are closed.
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‎08-02-2024 01:12 AM
You can use related list conditions. Report on the change_request table, with related list condition of change_task where state is on of the open states and a condition of less than or equal to 0. This will only show you the changes without open change tasks.
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‎08-02-2024 01:44 AM
Hi @Gintarevvv ,
I agree with @Mark Manders approch except that you need to add the open condition / not closed condition to your change request, as you would like to see "all open changes where all change tasks are closed":
if my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.
Best regards
Anders
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‎08-02-2024 01:12 AM
You can use related list conditions. Report on the change_request table, with related list condition of change_task where state is on of the open states and a condition of less than or equal to 0. This will only show you the changes without open change tasks.
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‎08-02-2024 01:35 AM
After reviewing various posts for a similar question, this is the first correct answer. Thank you
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‎08-02-2024 01:44 AM
Hi @Gintarevvv ,
I agree with @Mark Manders approch except that you need to add the open condition / not closed condition to your change request, as you would like to see "all open changes where all change tasks are closed":
if my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.
Best regards
Anders