Report on open change request where all the task is closed

Gintarevvv
Giga Guru

If there is at least one closed change task, it will be included in the results, regardless of any remaining open change tasks for the same change request. However, I need to retrieve all change request tickets only when all change tasks are closed.

2 ACCEPTED SOLUTIONS

Mark Manders
Tera Patron

You can use related list conditions. Report on the change_request table, with related list condition of change_task where state is on of the open states and a condition of less than or equal to 0. This will only show you the changes without open change tasks.

MarkManders_0-1722586239765.png

 

View solution in original post

AndersBGS
Tera Patron

Hi @Gintarevvv ,

 

I agree with @Mark Manders approch except that you need to add the open condition / not closed condition to your change request, as you would like to see "all open changes where all change tasks are closed":

 

AndersBGS_0-1722588233674.png

if my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

Best regards

Anders

View solution in original post

3 REPLIES 3

Mark Manders
Tera Patron

You can use related list conditions. Report on the change_request table, with related list condition of change_task where state is on of the open states and a condition of less than or equal to 0. This will only show you the changes without open change tasks.

MarkManders_0-1722586239765.png

 

After reviewing various posts for a similar question, this is the first correct answer. Thank you

AndersBGS
Tera Patron

Hi @Gintarevvv ,

 

I agree with @Mark Manders approch except that you need to add the open condition / not closed condition to your change request, as you would like to see "all open changes where all change tasks are closed":

 

AndersBGS_0-1722588233674.png

if my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

Best regards

Anders