Report "Trend" - How to show empty values/data?

Marissa
Giga Contributor

HI, I've seen this question posted a few times but none seem to have gotten an answer because the OP never got back to their question.

I have created a report based on the type Trend, where the x-axis are months. It shows amount of high priority tickets made per month, but when there are no such tickets made in a month, then the month doesn't show up in the chart. For an overview that is not to be misunderstood accidentally, i would like to show these empty months in the chart. How do I go about that, using these settings?

I've blocked out any sensitive information, so I hope the screenshots are still clear enough. I've added the source, filters and the chart to show what's missing. Thanks in advance!

 

 

12 REPLIES 12

Too many people point to unhelpful docs in these comments sections so it was refreshing to find someone actually give a solution instead of saying "install performance analytics and figure it out!"

Tracy Davis
Giga Guru

Also, I believe this is fixed in Madrid finally! 🙂

 

Wait what?? I didn't read anything about this being fixed in their release notes. Could you expand on this further? Will it be a check box option or will every month with empty values show up as 0 for every type of chart?