I have a client that required custom color definition and color scheme as a default. I have made the color definitions and the color scheme. A custom theme was created. Please advise the correct way to set these as a default. I have tried using re...
Hi everyone...!How can I create a report using Performance Analytics that displays specific columns, as shown in the reference image below? I want to create the exact same list report that shows these columns. Is it possible to achieve this using PA?...
Hi all! I am currently creating some dashboards with the platform analytics feature. Super impressive in comparison to the old reporting tool. However, I try to create a time series event per day for the incident table and it displays the weekends. I...
I am trying to create a report for all incidents that a particular user has updated the assignment group EXall incidents were the MA user changed the assignment group
Hi All, I created a report on dashboard in "vertical bar" format (Platform analytics dashboard)Group By- stateNow if i click on "In progress" bar in report it should redirect me to page where all incidents are there with condition showing as State = ...
Hello Community, I have 2 Automated Indicators and a Formula Indicator configured to calculate the % of SLA's met but I'm experiencing a very strange issue with one of the Priority Breakdowns (P3's) showing over 100% when visualized Weekly and Monthl...
Hi All, I regret the day I loaded Platform Analytic Experience to replace the traditional dashboard and report functionality I use as it is not a great user experience and I've come across many small issues. This one however I cannot work around. Whe...
We have a form that automatically adds multiple users or computers to AD groups, the problem is that this list of users is all within the same RITM and that's why I can't create a report that shows the users on separate lines in the spreadsheet, does...
Hi, How do I remove the top genius result altogether? Please see attached screenshot. Thanks, Frank.
Hello, I need assistance on the below Simulator task from "Performance Analytics Implementation Simulator" course. I have followed all the instructions and yet the validation keeps failing. Can someone please let me know what I need to do here? The m...
I am trying to figure how to create an Incident report noting a specific Team Member during a specified month. I need to know what type of tickets he/she worked on. I believe pulling the short description would be best. I am not sure how to handle th...
Hello friends of the community.I am not able to access this PackageID filter option.Could someone please help me by telling me how you managed to get to this exact filter?I have tried several times and I am not getting anywhere.Thank you
I wanted to know if we can show data for a particular day of a month and not for the whole month OR if we can increase the gaps of days in this performance analytics chart.
Hi Everyone, I'm trying to cascade the Knowledge Base and Knowledge Category filter in Platform analytics, It seems not possible as the way table is set up.Is there and workaround for it?
Hello! I am new to ServiceNow and am trying to make a report about Incidents tickets closed per month, as a line graph or spline graph. I keep getting multiple lines showing the duration of the ticket times, when I am trying to have one line that sho...
