Hello everyone, I've been stuck with the following problem for a few hours, and I haven't found documentation regarding this yet. I'm working with PA Dashboards, and I want to filter some requests by company departments, so here is the thing, some de...
Hi all, Trying to draw a line at 90% mark on an indicator or formula indicator.Please see image attached.
I'm working on using performance analytics to capture MTTA, MTTC data in security incident response. There were several metrics that came OOB for tracking this and other SIR metrics, and they get added to an SI.completed metric view, which is used a...
I can't figure out how to create this simple line trend chart in Platform Analytics. The first graph is what I have created, the 2nd graph (done in Excel) is what I want.
Hello,I have created 2 trend type reports on the change_request table and I have given access to Change management groups and i have added those reports to PA dashboard, when i Impersonated with user and i have opened the dashboard. I am getting b...
I am using PA Buckets to capture dollar ranges that come from another table. The count of records below show 10 on the left but when they are bucketed the total is seven. The three that are missing have no dollar records to sum. I have configured ...
Hello Team, I have written an indicator script but the scores are repeating across breakdown elements. the scores are showing correct if I individuation filter a query with an element of a breakdown. adding my script below. The script is about calcul...
Zurich Patch 0In the Migration Center, we clicked Start Moving and are reviewing migrated content. If we update reports, will we be able to re-trigger the migration? same question if dashboards are updated. That is, after an update to a report or a ...
Hi, I have several filters in Platform Analytics and I want to share the maintenance of these filters with a user who manages the data visualization, dashboard and filters. How do I configure and where do I maintain these filters?
Created a Metric Definition, using SN_GRC_Issue, for the purpose of capturing Duration of Issue by Priority. Metric Definition is created, but not pulling past data... how to fix? I have one for Duration of Issue by State, which works fine.
Hello Team, One of the weird things I have experienced in servicenow platform analytics, is that the scores on visualizations are volatile, which means even if there is data in scores table, sometimes it shows "no data" on visualizations. And once I ...
I am Trying to call a script include into a Automated Indicator the filter condition i am using is Sys_is is one of javascript: new nameofscriptinclude().function();The script include is working fine if i call it from a background script it is ...
As you can see from the image I uploaded, steps execution is perfectly consistent with the instructions below, however, I still get an error message when trying to validate the task Error: "Did you configure the Source properties per the instructions...
I am using HTML widget on CSM portal to show dashboard and using provided link to show dashboard. <iframe style="overflow: hidden; height: 1000px; width: 100%;" src="URLFromStep2Here" width="100%" height="100%" frameborder="0"></iframe>Dashboard is v...
On the configuration tab, the default task table is set as a text placeholder but if I try to select any other table, there are no tables returned as per the screenshot: Platform Analytics version 4.2.6
