When exploring data visualizations of the Chart type that would show the table totals in the data table below the chart in the Classic UI, now that we are on Platform Analytics, I cannot see an option to toggle chart totals. I can see counts and perc...
Having trouble with conditional static content blocks on Dashboard or Homepage. We can add a static content block to a dashboard with out any issue. But when we attempt to add conditions on when to display the content, the content is still displayed...
Hello, we are using the business_stakeholder role for users in our environment who just need to view data for the most part, but we noticed in the reporting team that the folds with that role can not download reports, dashboards and list view data. W...
Hi, We have a requirement to report on the average time taken for an incident to go from being assigned to a member of a team and being resolved.We do not want to include the time the incident is assigned to other teams such as the service desk, or t...
Hello allOn the new Platform Analytics dashboards, I have several donut charts built on the same table but showing different things from the table. For instance, one shows the VP responsible for the CIs under his direction, one shows the Director re...
Hello all, We have been having issue when migrating our dashboard one by one whereby once duplicated the dashboard will have duplicated widget within e.i. most if not all of the widgets in the Core UI dashboard have two copies of themself in the PA m...
Hi All,I have migrated 2 dashboards from core UI to platform analytics after migration the visualizations got duplicated.Need solution to remove duplicated visualizations.
Hello. We're an MSP that is looking to report on how many times a particular case gets reassigned to another person. In this situation, we have 3 different assignment groups and we're NOT looking for the reassignment group field as that only shows ...
Does anyone have a good definition or documentation on what the difference between "Edit fixed filter" and "Edit filter" are and when to use which? I could not find anything on that topic in the product documentation, and while I see it is being impr...
Hello Community, I would like to have a historical dashboard that shows every month the number of Knowledge articles created (trend) per RAA (Risk Acceptance Agreement) Example: Filter with the Short Description of the Knowledge article and a Filte...
I am trying to sort by the count of incidents that a change is related to. How might I go about this?
I need to show the count of opened incidents per year in Performance Analytics using indicators, with both years’ counts displayed side by side.using the count of 2024 opened incidents and 2025 opened incidents , i need to create formula indicator af...
I have migrated upto here, how to roll back the migration, I don't want to migrate the reports/dashboard. Can anybody please let know
Hello All Is there a way to use pre-sort in a Simple List Data Visualization in Platform Analytics? Your input is appreciated. Thank youPraveena
Hi - I wanted to group a number of widgets into a single container and format them for better style. I have pa_admin role but I am not seeing an option to create a container widget in the dashboard configuration. Is the container widget available for...
