Report to find any RITM's that have no catalog tasks

GB14 · ‎07-15-2020

Hello,

Need help to create a report to find any approved RITM's that have no catalog tasks due to an error or system issue.

Any suggestions?

Thanks.

Jaspal Singh · ‎07-15-2020

Hi Gurbir,

You can create a report as below.

You can leverage this by switiching to new UI for reports. In the Classic UI (old one) you do not have an option of Related list check.

View solution in original post

Jaspal Singh · ‎07-15-2020

Hi Gurbir,

You can create a report as below.

You can leverage this by switiching to new UI for reports. In the Classic UI (old one) you do not have an option of Related list check.

GB14 · ‎07-17-2020

Thanks Jaspal. It worked after adding some more conditions.

Jaspal Singh · ‎07-17-2020

Great to know it worked. Kindly close the thread by marking appropriate answer correct so that it does not appear in unanswered list & help future readers.

GB14 · ‎07-17-2020

Thanks again Jaspal.
any suggestions with https://community.servicenow.com/community?id=community_question&sys_id=09701b7ddb8a9490a08a1ea66896...