Reporting on Unused and Used Catalogue Items in one Report

Mussie
ServiceNow Employee
ServiceNow Employee

Hi Guys,

I want to generate a report on catalogue items that have been not been used in the last one month but used in the last 6 months. I know I can generate two reports for this but I want to do that in just one report and I am not using PA for this so using the OTB reporting tool.

Any ideas?

Mussie

1 ACCEPTED SOLUTION

Adam Stout
ServiceNow Employee
ServiceNow Employee
6 REPLIES 6

Adam Stout
ServiceNow Employee
ServiceNow Employee

Hello,

These links are broken.

Thanks,

Chad

Mussie
ServiceNow Employee
ServiceNow Employee

Thanks Adam, it looks like the related list filter doesn't work with Dates properly. For the below report, I am getting catalogue items which have requested items created after last month which shouldn't be the case if this was working:

find_real_file.png

Mussie

Adam Stout
ServiceNow Employee
ServiceNow Employee

You want Has None (not has 1 or more) and the conditions are created on last 30 days.

You are looking for things that do not have it, not for things that had it before (your current query).