Reporting open and closed calls per day over a period

[arron]

Hi

I need to build a report that gives the number of calls logged per day and closed per day over a specified period but cannot for the life of me work out how to do it.

I also need to build a report of totals: So on day 1 we had 4 calls opened and 2 closed then on day 2 we had 6 opened and 7 closed. Example below of what I mean, is it possible to do this without the analytics module?

[Alikutty A]

Hi Arron,

Are you trying to report from the call or incident table?

Thanks

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[arron]

Hi

It is from an incident table, although not the main table but one created for a specific subset of calls

[Alikutty A]

Please create a report as shown below(replace Table with your table name) and let me know if it works for you

Thanks

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[arron]

Hi

So that tells me how many calls were logged each day and if they are still open.

What I really need to know is the total of calls logged on any given day, and how many calls were also closed on that day regardless of when they were logged