The requirement is a line graph that would show the number of maximum HR cases closed by a single group each day. For example, if yesterday group A closed 2 cases and group B closed 8 cases, an 8 should appear on the graph for yesterday, and so on..
I am trying to achieve this with Automated Indicator.
I made a script which picks the number of closed hr cases of the assignment group which closed the most. The script is correct although the final output is always modified by aggregate giving me the wrong data.
Does anyone know how can i deactivate the aggragate or modify my script in order for it to ignore this aggregate? (as far as i know i cannot use Glide Agregate or Glide Record inside of the script).
Or maybe there is another way to achieve the result?
Please share if you have any insights!
Best Regards,
Emanuel Silva
