While in training for the AI System Administrator coarse, I keep running into the same very annoying problem where when I Select ALL or Multiple checkboxes on the left side of Incident lists, and even when CTRL Clicking on Multiple Incidents in the lists, ServiceNow completely ignores the fact that more than a single Incident is selected. This leaves me having to do everything many multiple times for each Incident... For example, when selecting multiple Incidents to Add to Visual Task Board, only the single Incident that was Right Clicked on to choose this Add option was added to the VTB, which I had to instead Add each of the Incidents to the VTB one by one to get them added, where the Training Task specifically tells you to Select All, because that should obviously be a simple routine thing to do, but for some reason isn't... I was using FireFox, but then switched to MS Edge to see if that worked and it was the exact same problem... I can't find anything posted anywhere for this, which you would think would be easily found if it was a known problem, as it's extremely frustrating and ridiculous. So is this somehow only happening to me? I doubt it, as there's nothing that should cause that to happen with those 2 browsers... Anyway, any help or suggestions would be greatly appreciated. Thanks!!!
