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‎01-07-2022 06:51 AM
Is there a way I can make ServiceNow dashboard read only, meaning users can not click on any of the content and drilldown is not loaded. Overall functionality to click on dashboard on any of the widget should be restricted. Is this feasible?
Idea is to have business users showcasing the trend and not having the functionality to drill down.
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‎01-07-2022 08:13 AM
Hey Ashish - I don't think so you can restrict the drill down. Unless you have made some changes on ACL for reporting data table.
I remember this below link helped me as well, i think this can give you some insight on how to use ACL to restrict. but again, try the luck
https://community.servicenow.com/community?id=community_question&sys_id=9a0d6e2ddb0d27048e7c2926ca9619c3
Regards,
Sylo
PaulSylo
Kindly mark "helpful", if this helps, or Mark as "Accepted " if it solves your issues !
- Mark as New
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‎01-07-2022 08:13 AM
Hey Ashish - I don't think so you can restrict the drill down. Unless you have made some changes on ACL for reporting data table.
I remember this below link helped me as well, i think this can give you some insight on how to use ACL to restrict. but again, try the luck
https://community.servicenow.com/community?id=community_question&sys_id=9a0d6e2ddb0d27048e7c2926ca9619c3
Regards,
Sylo
PaulSylo
Kindly mark "helpful", if this helps, or Mark as "Accepted " if it solves your issues !