Show Assignment Group Members in “Assignment to” Using Performance Analytics

[neehas]

Hi All,

I am trying to display the members of an Assignment Group dynamically in the “Assignment to” field using Performance Analytics and Breakdown.

What I want to achieve:

• When an Assignment Group is selected, the PA indicator should show all members of that group using a Breakdown.

• Optional: dynamically filter the “Assignment to” field on forms to show only the members of the selected group.

What I have tried so far:

• I understand that group members are in sys_user_grmember table.

• Planning to use Breakdowns in PA to categorize data by Assignment Group → Users.

My Question:

• Can someone share a step-by-step example of how to set up Breakdowns for Assignment Group members in PA?

• How to dynamically filter the “Assignment to” field based on the Assignment Group?

  Thanks in advance!

[AndersBGS]

Hi @neehas ,

 this is not how breakdowns works. You can select two different breakdowns but they are not related / cascading.

[Dr Atul G- LNG]

Hi @neehas 

Something similar:

https://www.servicenow.com/community/developer-forum/pa-reports-get-the-assigned-group-based-on-assi...