Show real-time score for Formula Indicators

[Justin Nelson]

I am attempting to modify the OOB Formula Indicator for, "% of open and overdue incidents" so that it will align with a real-time score. Currently for any Formula Indicator, the box is set to read only. I'm curious if this is available somehow. I've ensured that the Indicators associated with the formula have the checkbox checked with "Show real-time score". See below image on the Read Only.

Looking forward to the response on this!

*UPDATE

Found a UI Policy that disables this. Not sure why this is set like this out of box? What will happen if I remove this UI Policy? I'll try to find out in a Dev instance.

Message was edited by: Justin Nelson on 6/2 at 3:35

[sachin_namjoshi]

Hi Justin,

"Show real - time score" flag will be editable only for automated indicators.

The "Show real - time score" flag is read only by OOB UI Policy "Disable "show realtime score"".

Regards,

Sachin

[sachin_namjoshi · Accepted solution]

Hi,

Please refer below documentation which mentions that real time flag will be enabled only for non-formula indicators.

Real time data

It's best not to customize OOB objects to avoid future upgrade issues.

Regards,

Sacin