Licensing Model for Performance analytics
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‎06-07-2017 03:38 AM
HI All,
I would like to know what is the licensing model for performance analytics.
is it based role wise, like each role has a license involved?
Currently we are using the complementary version of performance analytics, is it completely free, I mean can we assign "pa_" roles to any number of users, or any license or cost involved in it.
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‎06-07-2017 05:22 AM
My understanding (and you should absolutely confirm this with your ServiceNow sales team) is that the Performance Analytics licensing is based on a % of your subscription, not based on a particular role in ServiceNow.
If you're looking for something for a specific set of users rather than licensing the entire environment, you can take a look at Explore Analytics.
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‎06-07-2017 10:30 PM
Thanks Yedwab...but th information I need is about role level costing for performance analytics.
I mena..if I have 1000 users.
200 are pa_admin, so I would give roles to all of them, so would cost be involved in it?
