Single Score - Show Real-time updates not working

jduval
Kilo Explorer

Hello,

Tried this in our Downstream Helsinki environments and in my dev instance and can't get it to work. Has anyone had any issues with the Responsive Dashboard 'Show Real-time Updates'? I'm using a Single Score with a count of Critical Active Incidents with Show Real-time Updates checked. I have placed this onto a responsive Canvas. The Responsive Canvas Plugin has been enabled. the Real-time indicator shows that the Single Score should be displaying Real-time updates but it simply doesn't work. Am I missing a step?

Thanks.

6 REPLIES 6

manimarans
Tera Contributor

I have checked Show real-time updates on single score widgets that use the Count aggregation, but still report(Active Incident) data is not updating.

Looks like real time update will not working with large data. After adding filter condition in report, now data is updating.