Sprint Burndown

[clmaherosu]

I cannot edit the component on a copy of the Agile 2.0 Sprint dashboard.  I am trying to edit the components Sprint Burndown and Sprint Burnup.  When I click on Edit Component on the Configuration menu, I get the message "Component not found."  Is there a way to edit this component?  Currently, there is no data in the report.  

I am running the Data Collector job "[Scrum] Daily Data Collection."  Is there a different job I need to be running?  I also need to filter the component so that it only shows sprints that are in a certain program.

Eventually, we will be moving to EAP and Collaborative Work Management.  In the meantime, I need to create a report that shows the percentage of each state of all stories in each sprint.  I created an indicator that captures the state, but I cannot figure out a way to group it by the sprint.

[Tanushree Maiti]

Hi @clmaherosu 

1. If you are working in a custom application scope, you may not be able to edit ServiceNow out-of-the-box (OOTB) dashboard components . Validate it

2. The ability to edit widgets is generally restricted to the creator/owner of the dashboard or an admin. 

• Navigate to Performance Analytics > Dashboard Administration.
• Open your copied dashboard record.
• Change the owner to yourself or an administrator

3. Ensure the scheduled job "[Scrum] Daily Data Collection" is active.

4. Verify the sprints have a Planned end date

5. If you recently cloned your instance, try in Incognito/Inprivate browser

6. Instead  editing the broken widgets , you can try to  add the existing Sprint Burndown and Sprint Burnup reports again

[clmaherosu]

Thanks for responding!  I am the owner and an admin, the job is active (but I don't know for sure that this is the job that is needed to populate this report because I can't edit the component); the sprints all have a planned end date, and I do not see a way to re-add a component.

I was wondering if reports were built using UI Builder, but I have been unable to find the component there either.

[ShaidaC]

Hi @clmaherosu ,

Were you able to find the configuration for these reports? We are trying to achieve something similar but haven't been able to locate where the Sprint Burndown and Sprint Burnup components are configured. We checked reports, widgets, and indicators but couldn't find their configuration. So far, we have only been able to locate the 'BurnDownUtil' Script Include.