Tab somehow overwrites another tab on Dashboard

JamesGrant
Tera Contributor

I've seen this happen twice now - while working on and using a dashboard in Platform Analytics. 

 

Three tabs - three different sets of elements. Go away, come back and tab 1s elements are now the exact same as tab3 - refresh, cache refresh and no change. Rebuilt tab1 again. 

 

A colleague has built another dashboard and experienced this same issue, tab 1 and 3 are now suddenly the same. Anyone know why this would be happening?

 

I have noticed that if you leave a browser tab open for a while with the dashboard open, you have to refresh for the controls on the page to work. 

7 REPLIES 7

What was the answer from ServiceNow on this?

Hi @JamesGrant ,

 

Did the issue reoccur after updating the plugin, also did the support mention any particular root cause of the issue?

 

Thank you

jp_argana
Tera Contributor

We are currently experiencing the same issue for a specific user. Any update on this "plugin update fix"? Thank you!