Top 10 CI By Incident

Jan-Z
Giga Expert

I need to create an indicator which will show me the top 10 CI's per used per week, month and quarter within Incidents.

I do not want a breakdown.   I want the widget to display the top 10 without having to drill into a breakdown.

I tried this a variety of ways, using a report as a report source.   did not work.

I am not sure how to set this up.   I have been using the incident table but perhaps I should be using the cmdb_ci table and putting in a condition?

Below are the requirements.  

Top 10 configuration items, incidents by volume, trending.   Open or closed state.

* Show weekly

* show monthly

*show quarterly.

Is this possible not using a breakdown?

Thank you.

5 REPLIES 5

Divya118
Kilo Explorer

yes i can see it in CMDB dashboard but how to copy the report as we dont have editor access