User Experience Analytics not enabled

[Ronald Wells]

I am having trouble getting User Experience Analytics to work on our instance. We are on Vancouver. It appears to me that the process/plugin is not enabled. When I run the following in background scripts, it returns "false":

gs.info(sn_app_analytics.SNAnalytics.isEnabled());

The system property shows that it is enabled:

Any idea what I'm missing?

[Ronald Wells · Accepted solution]

I've discovered the root cause in the documentation:

Our instance is "on-prem". 

Big bummer!

[jeffrubinoff]

Yeah, things like UXA that rely on a special server are not going to work for you!

[Ronald Wells]

The instances I develop on are on GCC. Unfortunately, UXA has not yet been approved for GCC and there's no ETA for availability.