Using time series reports in ServiceNow - How do I show a percentage on the y-axis in relation to the main data in the table. (i.e. SLA Has Breached where false = achieved & true = breached and we want to know the % of achieved by SLA Definition).

Daniel A_ Woods
Kilo Contributor

Using time series reports in ServiceNow - How do I show a percentage on the y-axis in relation to the data in the chart  (i.e. SLA Has Breached where false = achieved & true = breached and we want to know the % of achieved by SLA Definition)?  Ideally, we want to run the percentages against the right side of the chart that explains the two datasets used in the chart.

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1 REPLY 1

Tracy Davis
Giga Guru

for any kind of calculation, like percentage, you'd need to use performance analytics and create a formula indicator to calculate the percentage.