Weekly and Monthly averages for indicators?
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12-27-2024 09:46 AM
I'm creating a dashboard in platform analytics, and I can add an indicator (number of resolved incidents), add a date filter, set the metric to Daily, and it will update the average for the selected date range on the filter, as expected.
However if I select "week to date avg" or "by week avg" as the metric, the indicator only displays one value, calculated from all-time scores for the indicator, I believe (or year to date). There's only three months of data, so this is artificially depressing the values I'm trying to report. I did select the "apply date range" toggle, but the "latest score" dropdown remains greyed out, unlike with the "daily" metric.
I don't see a "weekly" or "monthly" metric option, so how would I have the indicator calculate the weekly or monthly average for the filtered date range?