Why do I get 'The report is not available' error

[marchey]

Publishing a report and making it available for users wtihout the need to log into SN seems very straightforward...but it doesn't work for me. When I open the link in a browser I get 'The report is not available'. However, it is shared with 'everyone' and published. What am I doing wrong?

Thanks for helping

Marc

[Shashikant Yada]

Hi,

Can you check the ACL on the table, you need to add the role as public.

Normally it should work once the report is published, but still you can try this option.

Thanks
Shashikant

Hit Helpful or Correct on the impact of response.

[marchey]

Still the same. I checked the ACL for the table and added the public role to the read rule. But I still get the same error message.

I checked the share condition..still visible for everyone and it is still published. The only reason I can think of why it could go possibly wrong is for reasons of scope. The table is a custom table belonging to an application and the report is global, but I can't see how this could interfere.

[Shashikant Yada]

I think below link will help you.

https://community.servicenow.com/community?id=community_question&sys_id=03ce3ea5db58dbc01dcaf3231f961997

Thanks
Shashikant

Hit Helpful or Correct on the impact of response.